Is my data safe?
  • The security of your data is very important to us! The Civic Permits server farm is located in a certified data center with redundant power and cooling, pre-action dry pipe fire suppression, and is staffed around the clock by senior system and network engineers.                        
  • Civic Permits utilizes highly durable and fault tolerant storage, with multiple levels of redundancy built in. Your data is stored in a securely isolated database and is accessible only to Civic Permits senior staff and you. Sensitive information, such as passwords, are stored with SHA-256 encryption and cannot be read by Civic Permits staff. All customer information is backed up hourly and securely transferred and stored with military grade AES-256 encryption to multiple off-site locations for disaster recovery.                        
  • Finally, all services are remotely monitored from 61 locations located throughout 14 different countries, to track uptime and response times and alert Civic Permits of any abnormalities in service or performance, all in real-time.

Show All Answers

1. Does Civic permits prevent double booking of a space?
2. Can I request multiple locations at the same time?
3. Can I make changes to a request once it's submitted?
4. How will I know if my request is approved?
5. How do I pay online?
6. Is my data safe?