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The original item was published from 11/18/2019 11:01:00 AM to 11/26/2019 12:00:01 AM.

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Posted on: November 18, 2019

[ARCHIVED] Re-Introducing RIOC - Meeting with Building Managers

Re-Introducing RIOC - Building Managers

On November 14th, Altheria Jackson - RIOC’s Assistant Vice President of Programs and Operations – led a meeting between Roosevelt Island building managers and several RIOC departments to discuss a wide variety of topics that affect Roosevelt Island residents and stakeholders. Although RIOC staff was disappointed that all of the building managers did not attend, it was still a productive meeting.

The Public Safety Department discussed the new permitting process that has recently been implemented. They also stressed that any major projects – whether inside or outside a building – are required to have all necessary permits from relevant city or state agencies. Building managers were given several points of contact at PSD if they have questions about the permitting process.

The Engineering Department reviewed the ongoing AVAC improvements and future work that was planned to keep the system running as effectively as possible. 

Parks and Recreation spoke about snow removal procedures that will be in place for the coming winter and about procedures for trash disposal not covered by the AVAC system. Building managers were also reminded about the importance of reminding residents to use the Occupant Help Center – also known as Tikkit – to report problems either in their buildings or throughout the island. The link can be found by clicking here: (

Building managers were also informed of resident complaints about leaf-blowing machines being used too early.  

“Clear communication between RIOC and building managers is important for the health and safety of our residents,” Ms. Jackson said. “It’s helpful for everyone to meet each other and put a face to a name instead of just being part of a group email every once in a while. The better we communicate, the better we will be able to serve the people of Roosevelt Island.”

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