If you have a problem, a concern or a specific complaint, there are many ways to reach us.
If it is a matter for the Public Safety Department, you can either stop by their offices in person at 550 Main Street or give them a call at 212-832-4545. They're open 24 hours a day, 7 days a week, 365 days a year.
If you have a complaint about a facility or a condition on the street, you can visit our Occupant Help Center: https://rioc.tikkit.us/login You can open a record 24 hours a day, 7 days a week, 365 days a year.
If you have any other questions or concerns, you can stop by the Main RIOC Office at 591 Main Street or call us at 212-832-4540. The office is open Monday - Friday from 9:00 AM - 5:00 PM. You can even e-mail us at info@rioc.ny.gov