News Flash


Posted on: May 8, 2018

MetroCard Kiosks are not available at RI Tram Station

Tram Advisory Flyer_May 16 2018 for web

Construction work at Tram platforms, at both Roosevelt Island and Midtown Manhattan, will resume  Tuesday, May 15; and continue for up to 30 days reducing commuter service to one cabin.The Roosevelt Island Operating Corporation (RIOC) will operate a free, weekday roundtrip Red Bus service from 3 p.m. – 8:30 p.m. to help alleviate evening rush-hour waiting and congestion.

This new construction completes work that began last July when RIOC contracted with Specialty Construction System, Inc. to address corrosion and water damage to both stations’ platforms at a cost of $2.15 million. The project included the installation and repair of station roofing, removal and repair of the structural slabs and metal column and building a new ADA-compliant access ramp on the north ramp of the Roosevelt Island Tram Station.

New concrete slabs, which are the top surfaces of the platforms at both stations, will be waterproofed and receive new traffic coating during the next month. The project went on hiatus in December 2017 until New York City area’s daily temperatures were forecast to be above those required for the installation.

“Although uncracked concrete will typically keep out liquid water, water vapor can still penetrate quite easily,” said Stephen Noone, RIOC’s assistant vice president of Capital Planning and Projects. “Keeping water drained away from the concrete foundations and preventing it from moving through the platforms is essential to having a successful structure,” he said.

MetroCard vending machines will be out of service, during this time, at the Roosevelt Island Station. Commuters are advised to buy a roundtrip ticket at the Manhattan Station or at the MTA Roosevelt Island subway station.

Once that work is complete, the city’s Metropolitan Transit Authority (MTA) will re-install turnstiles, ticket machine kiosks and re-program electronic emergency exit doors.

Much of the platform project construction is being done around the North Tram’s boarding and deboarding ramps on both platforms, and thus “we will be limited to only the South Tram servicing the public and because of this, waiting times will unfortunately increase,” said Armando Cordova, operations and maintenance manager for Leitner-Pomo of America, the engineering sub-contractor that operates the Tram for RIOC.

RIOC’s Director of Transportation Cyril Opperman said the Red Bus shuttle service will begin at 3 p.m., each weekday during the construction period, operating roundtrip from Midtown Manhattan to Roosevelt Island every half hour leaving from the southwest side of Second Avenue between 58th and 59th streets.

“The service is not being offered during the morning commute because the average weekday traffic congestion to Midtown Manhattan is so great, the roundtrip shuttle is not time efficient,” Opperman said.

The MTA’s F-Train and the Q-102 bus will be in operation during the 30-day platform construction period. For more information about MTA service, visit or call 511. The NYC Ferry,, will also continue their service between Roosevelt Island, Astoria, Queens; Midtown and Lower Manhattan.

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